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Faculty: Honorlock Online Proctoring Solution Available in Learning Management Systems

Published on Fri 09/11/20

Dear Fall Course Instructors,
 

Honorlock automated plus live pop-in proctoring for online exams is now available to all Texas A&M University course instructors via Canvas and eCampus. Honorlock requires the use of a learning management system. As a reminder, all Fall 2020 courses have been provisioned a course in both Canvas and eCampus. 
 

The information below outlines resources and support opportunities for course instructors and students, as well as training opportunities provided by Honorlock over the next two weeks. 

   

RESOURCES AND SUPPORT FOR COURSE INSTRUCTORS
 

Course Instructor Resources 

You will find a comprehensive collection of Honorlock resources on Keep Teaching. Prior to launching Honorlock, you will need to create a quiz (in Canvas) or a test (in eCampus). Learn more here


Course Instructor Training 

Honorlock will provide four training opportunities over the next two weeks. These will be recorded and archived on Keep Teaching

  • Tuesday, September 15 10 a.m. CDT – Honorlock in eCampus (and 3rd Party Exams)
  • Thursday, September 17 3 p.m. CDT – Honorlock in Canvas (and 3rd Party Exams)
  • Tuesday, September 22 10 a.m. CDT – Honorlock in Canvas (and 3rd Party Exams)
  • Thursday, September 24 3 p.m. CDT – Honorlock in eCampus (and 3rd Party Exams)


The Office for Academic Innovation will provide additional Honorlock training opportunities and hosts daily office hours. Honorlock-specific trainings are listed below for next week. 

  • Monday, September 14, 2 p.m. CDT – Honorlock in eCampus
  • Monday, September 14, 3 p.m. CDT – Honorlock in Canvas
  • Tuesday, September 15, 11 a.m. CDT – Explore Exam Question Types in Canvas
  • Wednesday, September 16, 9 p.m. CDT – Honorlock in Canvas
  • Wednesday, September 16, 1 p.m. CDT – Honorlock in eCampus
  • Thursday, September 17, 11 a.m. CDT – Explore Exam Question Types in Canvas
  • Friday, September 18, 9 p.m. CDT – Honorlock in Basics + Settings


For Zoom links to participate in live training sessions and virtual office hours, visit our training and support webpage.


Course Instructor Support

The Office for Academic Innovation Service Desk is available Monday – Friday 8 a.m. to 5 p.m. Contact us via email (aihelp@tamu.edu) or phone (979) 458-3417 if you need Honorlock support. 


If you will use Honorlock in BOTH eCampus and Canvas:

We will need to update your Honorlock account. Complete the following two steps:

Step 1: You will need to authorize Honorlock in either Canvas or eCampus. See Step 1 under Honorlock in Canvas or Honorlock in eCampus 
 
Step 2: Email aihelp@tamu.edu with your name, email address, and the LMS you successfully authorized Honorlock use in. Our admins will update your account for use in the other LMS. Please note this is only needed for instructors who are setting up Honorlock on tests. 
 

Students WILL NOT experience this account issue if using both Canvas and eCampus.

   

RESOURCES AND SUPPORT FOR STUDENTS


Student Resources

Keep Learning has been updated with student-facing resources specific to Honorlock. A separate email will be sent to students with this information. 


Student Support

Honorlock provides student support for technical issues and general support questions. The Honorlock support team is available 24/7 through email and chat. A chat feature is enabled during the test sessions so students do not have to leave their exam attempt. More information on Honorlock support can be found here. We encourage students to navigate to the Simple Single-Click Test section under What You Need on Honorlock’s student support page to test their computer and browser setup prior to taking an Honorlock proctored exam.


Student Privacy

Keep Learning has additional resources on student privacy here


ADDITIONAL RESOURCES

For additional resources on promoting academic integrity during online exams using TAMU-supported online proctoring solutions, visit Proctoring at a Glance section of Keep Teaching.